Brick KeeperSupport
Run into a problem, or have a suggestion? We would be glad to hear from you. Brick Keeper is developed independently by one person, so replies may take a little while — thank you for your patience.
Common questions
I didn’t get the confirmation email
It can take a few minutes. Please check your Junk or Spam folder. If it still hasn’t arrived, send an email to support from the address you signed up with.
My password reset link says it has expired
For your security, a reset link works for 5 minutes, and only on the iPhone where you asked for it. Tap Send again in the app, then open the new email on that same iPhone.
Where do set details and prices come from?
Set information comes from Rebrickable and Brickset. Values use the official US retail price, converted to your currency with daily exchange rates from the European Central Bank.
Can’t find a set?
Try another way: set number, English name, a Chinese keyword or the theme all work. Still nothing? Drop us a line.
Why does a set say “No US RRP”?
Some sets were never sold in the US, or are promotional. In your collection they count at the price you paid. On the wishlist they are listed but not added to the total.
How do I change my currency or language?
Go to Me → Settings. Below each total you’ll also see the amount converted to your currency, and new copies start in it. Prices you already entered keep their own currency.
How do I export my collection?
Go to Me → Export my collection. You’ll get a CSV file you can open in Numbers, Excel or Google Sheets.
How do I delete my account?
Go to Me → Settings → Delete Account. This permanently deletes your account and everything in it. If you can’t open the app, email support and we will delete it for you. See the privacy policy for details.